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We are a CDCP (Canadian Dental Care Plan) Oral Health Provider. Click Here for more information on eligibility and application.

Frequently Asked Questions

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Frequently Asked Questions

How much do you charge for a cleaning?

The cost for hygiene care is dependent on several factors; how long has it been since your previous dental cleaning? How much buildup has accumulated on your teeth? What is the condition of your gums and bone? Some people require more scaling than others and some need deep cleaning called root planing. We do not provide “cookie cutter” care; instead, treatment is tailored to your individual needs so your overall health goals are met. We do offer complimentary consultations to briefly assess and provide an accurate quote if needed. We are transparent with pricing and want to put your mind at ease. We engage you every step of the way so you are an intricate part of the treatment plan.

My teeth are very sensitive during cleanings. Can you help?

Yes! We will do everything we can to keep you comfortable during your hygiene appointment. We offer a few things for sensitivity relief including: applying a desensitizing agent along tooth surfaces (especially roots) where nerves are most active, and placing topical anesthetic gel/liquid along the gum. 

Does your office follow the current Alberta dental fee guide and do you direct bill to my insurance?

We strive to make oral health care more accessible and affordable. We have set our office fees LOWER than the current Alberta fee guide, and yes, we direct bill to your insurance benefit plan. We want your visit with us to be hassle-free. We’re happy to take care of your insurance claim process for you.

What happens if I need to see a dentist?

We collaborate closely with several amazing dentists here in Grande Prairie; as well as dental specialists, so your oral health needs are addressed.  We complete an oral exam during your visit to assess the health of your mouth; including soft tissue, teeth and gums (we even do an oral cancer/head-neck exam). If we detect a cavity or any other clinical findings that we are unable to treat directly; we forward the X-rays taken at our office and supporting documentation for the required treatment to our referring dentist who will address your needs appropriately.  

Can I book my hygiene care with your office and still see my current dentist?

Yes absolutely. You have the right to choose the care you want. If you’re happy with your current dentist, we encourage you to continue this relationship. We have several patients that are seeing their favorite dentist for exams and restorative treatments, and see us for their dental hygiene care. We are happy to communicate with your other office when needed to address your oral health needs.

How can a Dental Hygienist open and operate a clinic without a dentist?

In November 2006, Alberta’s Health Professions Act allowed registered hygienists to open independent clinics, without dentist supervision, to provide preventative oral health care. Dental hygienists play an important role as primary healthcare providers; especially since oral health is directly linked to systemic illnesses, such as diabetes, lung & cardiovascular disease, and Alzheimer’s etc). Our profession’s governing body, Alberta College of Dental Hygienists, set forth Standards of Practice for us to follow to ensure public safety and professional conduct.

What are the benefits of seeing an independent dental hygienist?
  • Personalized/high-quality care information and knowledge
  • Minimal waiting time
  • Cost-effective
  • Convenient
  • Stress-free, calm, relaxing environment (as best as we can)
Will my dental insurance cover my cleaning?

We accept direct billing from most insurance companies. If you have concerns with coverage, then we can send a preauthorization prior to your treatment appointment with some companies.

Do I need permission from my dentist to have my dental hygiene done elsewhere?

It is completely up to you where and who provides your oral hygiene care. If your dentist has concerns, we will be more than happy to discuss that with them, to send any records, and to consult on treatment.

How is my periodontal condition diagnosed?

We will do a complete dental hygiene exam including periodontal probing to properly assess your condition, and that may include x-rays if we can’t acquire any previously completed recent ones. We’re here to help you achieve your oral health goals.

How often should teeth cleaning be done?

The frequency of dental hygiene visits varies from person to person as each person’s oral health is different. Factors like: how many teeth you have, how they’re cared for, medical condition history, oral health goals, and other oral care factors weigh into this question. This recommendation will be made after each appointment with a Registered Dental Hygienist as needs may change as time goes by too! A “teeth cleaning” is way more complicated than you may realize!

How often should teeth cleaning be done?

The frequency of dental hygiene visits varies from person to person as each person’s oral health is different. Factors like: how many teeth you have, how they’re cared for, medical condition history, oral health goals, and other oral care factors weigh into this question. This recommendation will be made after each appointment with a Registered Dental Hygienist as needs may change as time goes by too! A “teeth cleaning” is way more complicated than you may realize!

Do you do teeth whitening?

Yes, we offer in-office treatments and take-home kits and use the WickedWhite company.
Heads up! Teeth whitening is highly variable, and the success of the treatment varies from person to person. We recommend a consult ahead of time for in-office, or you can ask us if you’re a good candidate at your next dental hygiene visit. For in-office, the price, time, and # of appointments to get to “white” varies from person to person.

Tip: I tell everyone, “white teeth is a daily lifestyle”. Regular activities like dark beverages, smoking, and highly staining foods all impact the effectiveness and duration of teeth whitening (whether in-office or take-home treatments are done!)

Do you take x-rays?

Yes! We can take x-rays (as needed), but if you’ve been at another dental clinic, then we will do our best to collect those to limit radiation exposure!

When should I bring my child in for their first visit?

Within 6 months of the first tooth erupting or by age 1. We offer this first visit complimentary for kids 3 and under. This is a great opportunity to meet us, check out the space, and ask any questions about your child’s oral health. We also do our best to address oral care habits, nutrition, apply Fluoride  (as needed), and then do referrals if needed.

What can I expect as a patient/client at To The Root Dental Hygiene?

It is our goal to provide dental hygiene excellence. We are here to educate and promote oral health and overall wellness for you based on your individual values and needs.

  • As a new client, please arrive 10-15 minutes early to complete our intake forms, or you can complete them digitally from the welcome email we send.
  • As a new client, you can provide us with your dental insurance ahead of time, or you can bring that to your first visit.
  • As a new client, we need a bit more time to get to know you, so you can expect your first appointment (for adults) to be about 1 ½ hours.
  • As a regular client, we’re here for you when you need us, so we encourage you to reach out to us even for emergencies because we can support this need too!
  • It is your responsibility to pay the portion of services that is not covered by your dental insurance coverage. If you are unfamiliar with how your dental insurance works – or the amount of your coverage – our administrative team will be happy to assist you.
  • Feel free to ask any questions you might have at any point along the way.

Contact Our Team

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Visit Us

102-9725 98 Ave
Grande Prairie AB
T8V 8K5

 Connect

Phone: 780-513-1399

Fax: 780-513-1551

Email: admin@totherootdh.ca